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Trade credit insurance

Trade credit insurance for your business receivables.

Cover for your trade receivables against defined risks of non-payment.

Talk through your customer book

If you sell goods or services on credit, a substantial part of your working capital sits in what customers owe you.

Trade credit insurance can protect eligible receivables in the event of insolvency or other covered events, and gives you access to credit information on the customers you sell to.

Shipping containers at a port, seen from above

The credit picture

Cover, and a clearer view of the credit risk.

Before and during a trading relationship, assessing a customer’s creditworthiness helps the business decide who to extend credit to, and up to what amount.

And where a receivable is covered by the policy, indemnity may be payable on defined non-payment events, subject to the terms and limits of the programme.

What it gives you

Four things that change.

  • Receivables protectionCover for eligible trade receivables on covered non-payment events, up to the limits of the programme.
  • Customer assessmentA credit assessment and a limit for each customer, before the credit is given.
  • Credit risk monitoringLimits are reviewed as a customer’s position changes.
  • Better-informed decisionsClearer grounds for deciding where credit goes, and on what terms.

The process

How it works.

  1. 01

    The starting point

    Your credit sales

    What share of turnover is sold on credit, on what terms, into which markets, and how concentrated it is among a few customers.

  2. 02

    The data

    Customer assessment

    Customers are assessed and assigned credit limits, based on financial information and payment history.

  3. 03

    The structure

    Shaping the cover

    Scope, per-customer limits, the percentage of cover and the terms of the programme are settled.

  4. 04

    Afterwards

    Monitoring and claims

    Limits are reviewed through the year. On a covered non-payment, the prescribed notification and indemnity process is followed.

Common questions

Worth knowing.

  • Are all my customers covered?

    Not automatically. Each customer is assigned a credit limit following assessment, and cover applies up to that limit. Where there is insufficient information a limit may not be granted.

  • Is the whole receivable covered?

    Usually not. Policies apply a percentage of cover, so the business retains an interest in managing its sales.

  • What happens when a customer does not pay?

    The prescribed process is followed: notification within the required deadlines, collection action and, where the receivable is covered, indemnity under the terms. Notification deadlines are material.

Related solutions

The rest of the picture.

Each answers a different question. We look at them together, so there are neither gaps nor overlaps.

Let us look at how you sell on credit today.

We start from the make-up of your customer book and the terms you give.

Talk through your customer book